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3.9 | 185 Reviews

27 cu. ft. Side-By-Side Door-in-Door® Refrigerator with Craft Ice™

LG LRSDS2706S

Features

  • 27 cu. ft. Capacity
  • Door-in-Door®
  • Dual Ice Maker with Craft Ice™
  • Sleek, flat-panel design with pocket handles

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35.87"
  • Height: 70.5"
  • Depth: 33.5"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Made for hosting

Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

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Slow-melting Craft Ice™

Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

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Standard Cubed Ice

SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

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Bite-sized Crushed Ice

Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

Image Feature

Satisfy your organized side. Show off your stylish side.

Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice.

Image Feature

Cool Guard Interior Panel

These metal panels help maintain your chill while adding a premium, pro-style look to the fridge interior.

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Stock it up with 27 cu. ft.

It's big. And the best part - it's all in sight and easy to reach on both sides.

Image Feature

Automatically refreshes for peace of mind

The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 2

Made for hosting Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

Slow-melting Craft Ice™ Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

Standard Cubed Ice SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

Bite-sized Crushed Ice Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

Satisfy your organized side. Show off your stylish side. Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice.

Cool Guard Interior Panel These metal panels help maintain your chill while adding a premium, pro-style look to the fridge interior.

Stock it up with 27 cu. ft. It's big. And the best part - it's all in sight and easy to reach on both sides.

Automatically refreshes for peace of mind The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 2

Features

  • 27 cu. ft. Capacity
  • Door-in-Door®
  • Dual Ice Maker with Craft Ice™
  • Sleek, flat-panel design with pocket handles
  • Smooth Touch Ice Dispenser with UVnano™
  • ThinQ® Technology
CAPACITY
Freezer (cu.ft.) 9.64 cu.ft.
Refrigerator (cu.ft.) 17.48 cu.ft.
Total Capacity (cu.ft.) 27.1 cu.ft.
CONVENIENCE
ADA Compliant Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Reversible Door Hinge No
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Linear Compressor Yes
Linear Cooling Yes
Multi-Air Flow™ System Yes
Temperature Sensors 4
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 37 9/16" x 74 5/8" x 34 7/8"
Depth (to Hinge Cover) 22.63"
Depth (Total with Door Open) 51"
Depth with Handles 33.5"
Depth without Door 28.88"
Depth without Handles 33.5"
Door Edge Clearance with Handle 0.38"
Door Edge Clearance without Handle 0.38"
Height to Top of Case 68.88"
Installation Clearance Sides 1/8
Width 35.88"
Width (Door Fully Open without Handle) 64.38"
Width (Door Open 90 with Handle) 38.88"
Width (Door Open 90 without Handle) 38.88"
ENERGY
Energy Consumption (kWh/Year) 694
ENERGY STAR® Qualified Yes
FREEZER
Door Type Side Swing
Drawers/Shelves Shelves: 4 (Glass), Drawers: 2
Freezer Handle Newly Designed Pocket Handle (Upper and Lower Pockets)
Freezer Light Ceiling LED
Ice Bin / In-Door Ice Icemaker & Ice Bin in Door
No. of Door Bins/Construction 2/1 Piece (Clear)
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174007679
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Door Type Flat
Fingerprint & Smudge Resistant Exterior Yes
Handles Newly Designed Pocket Handle (Upper and Lower Pockets)
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Cool Guard Yes
Door Bin Construction 1 Piece (Clear)
InstaView™ Door-in-Door® Yes
No. of Bins 4
No. of Shelves 4
Refrigerator Light Ceiling LED
Shelf Construction Tempered Glass
SUMMARY
Series LG
THINQ® SMART FEATURES
SmartDiagnosis™ Yes
SmartThinQ® Yes
wi-fi Enabled Yes
TYPE
Type Side-by-Side
WATER & ICE SYSTEM
Craft Ice™ Daily Ice Production 0.8 lbs
Daily Ice Production (lbs) 2.5 lbs
Dispenser Light Yes
Dispenser Type Smooth Touch with UV Nano
Dual Ice with Craft Ice™ Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 4.5 lbs
Ice System SpacePlus®
IcePlus™ Production (lbs) 3 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35.87"
  • Height: 70.5"
  • Depth: 33.5"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 1/31/2024.

LG Buy More Save More Rebate

Offer Expires: 7/20/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/31/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

68% of reviewers recommend this product.

5 Stars

KEITH LIVINGSTONE 9/25/2023

love the fridge never dreamed it was so advanced in design and functionality
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Overall the features are great

Joe Petitta 9/25/2023

Very satisfied. The only comment I would make pertains to the tray for the craft ice. It needs to be designed so that the tray doesnt accidently fall out if it is opened too far.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

not worth buying

lousy fridge 9/22/2023

I bought this in the spring and by July the ice maker was broken and now it is the end of September and it is still ot fixed..I get nothing but run arounds..I would never buy another LG anything..paid a high price for it and now I cant get it fixed...would not recommend this fridge to anybody
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

Nothing but problems with the craft ice maker.

Raven 070 9/22/2023

Nothing but problems with the craft ice maker. In less than a year we have gone through 3 ice makers. The original and two replacements. Horrible investment.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

nothing great about this fridge

lousy fridge 9/18/2023

I bought this February first this year and by July the ice maker quit working and now we have September and I still havent got it fixed...another repairman is supposed to come this week..to be honest..I am really disappointed in this fridge..for the money I paid I expected more...the craft ice maker is still working but my husband doesnt like it says the ice has an after taste...and we bought it especially for the craft ice...like I said VERY DISAPPOINTED
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Nothing but problems with the craft ice maker

SP1070 9/17/2023

Terrible I bought this less than a year ago and have had to replace the craft ice maker two times already.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Didnt last long.

Carm1 9/9/2023

Refrigerator was delivered on Wednesday August 30 2023. On Sunday September 3 2023 refrigerator side will not hold set temperature of 37 degrees. I had placed digital refrigerator thermometers on both sides to make sure refrigerator functioned as it should. Waiting on service.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Nice design

JDP72 9/7/2023

I like the design and functionality of this model very much.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Ice Maker

Michael Horrell 9/2/2023

I really like the ice maker. The product is excellent and works well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Refrigerator with a single exception.

RichLS 8/31/2023

I really do like the new refrigerator quite a bit great capacity quiet operation lots of light inside. The shelves do not easily adjust for height which is unexpected. A more seriously disappointing item has to do with the power cord of all items: The dimensions for the refrigerator are published and I measured carefully as my space is fully enclosed at the top and sides. The power cord runs directly over the top of the box and is NOT considered in the required dimensions I had to cut a notch the hardwood cabinet above the refrigerator to accommodate the cord. I wasnt pleased but it is hidden.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

ICE MAKERS ARE CRAP

KNat1 8/31/2023

Ive had this unit for 1 year and 2 weeks. I have had service techs out over 8 times for this unit. 1st time 2 visits - front of door was smashed upon delivery 2nd time 2 visits - craft ice maker stopped producing ice 6 months in 3rd time 2 visits - craft ice maker stopped producing ice 9 months in 4th time 2 visits - door ice maker stopped producing ice 12 months in If you are a lover of ice this is not the unit for you. Heck if you want a little ice once in awhile dont get this. Customer service is AMAZING though. It just stinks LG uses crappy parts for their refrigerators.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

LG needs to redesign the ice makers on this model

Slimjakes 8/28/2023

Both ice makers failed in the first year. The refrigerator appears to have design flaws otherwise the ice makers would have been working flawlessly. The design is basically good but this model needs a much better warranty. There is lots of room in the refrigerator and freezer halves. Aside from the expensive ice maker repairs I like it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Not happy with this fridge at all

sgt61 8/27/2023

We have owned this LG model for TWO months. Two weeks ago the in-door water/ice dispenser light went out and the freezer side of the fridge feeling very hot to the touch. We were told to shut off the power source wait 60 seconds then restart the fridge. The light did come back on however this has been a recurring issue with us having to disconnect and reconnect the fridge several times a day. We are waiting on a technician to inspect the fridge to see what is happening.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Display 1941 8/22/2023

I had a problem setting the temp. The manual did not work. Your help on line did not help. I looked at a you tube video and saw the solution to my problem. You have to mash or push hard on the pad to get it to change a temp. I have a ccll phone I own a Tesla. I also use my computer alot. You blew this one.....
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Prompt service

TNTom 8/14/2023

Tech communicated well and called to ask if he could come earlier than scheduled.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Poor compressor longevity

Kfskater 8/10/2023

Love the door in door feature but after 4 1/2 years the compressors went. Its been a week and LG still cant find a tech to do the work. The local repairman diagnosed problem but doesnt work on compressors anymore- he recommend not buying any LGs as this is a common problem. If LG doesnt get compressor replaced will see if re-imbursement for purchase price or replacement of refrigerator is possible doubt it though.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Craft ice maker

John finch 8/7/2023

Local refrigeration company did excellent job replacing craft ice maker under warranty.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Door in Door Refrigerator

LJMDMM 8/5/2023

We purchased this LG Door in Door refrigerator and are totally pleased. Love the Door in Door feature The water/ice maker is awesome Love the different kinds of ice options also. Additionally it is so quiet you do not know it is running We highly recommend this LG product
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

Kevin Lindsey 8/2/2023

Great fridge ease of ice machine front door awesome bye
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

VERY DISAPPOINTING WITH NEW DESIGN FEATURES

jhcalifornia 7/25/2023

I bought 2 new LG side by side one with door in door and the other just regular side by side. The door in door has an ice craft thing. WASTE of space. It also has a thing called UVNano light. It runs 10 minutes every hour. CANT shut it off. WASTE of energy. For the rest of this review When I refer to the issues it includes BOTH refrigerators. The ice dispensers dont just make cubes they spit slivers of ice from the top of the dispenser which just cannot be contained and go all over the floor. The area below the dispenser is flat and even it a cube or sliver hit there they bounce onto the floor. The draws are flimsy and you have to reach below the draw to open it. Very inconvenient. For the bottom draw that means having to reach almost to the floor to open it. Back and knee issues so that is a problem for me. I had a door in door LG side by side and except for the fact that the compressor went out twice I did like it. Was leery about getting another one because of compressor issues but bought it anyway. I am VERY disappointed with the new ones.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great function great size

Jimmerz98 7/18/2023

Ive had this refrigerator for over a month now and Im glad i went with this side by side style. I like it much better than the French door style i used to have. The craft ice feature is pretty cool.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Very roomy Craft ice cool

CLP2000 7/15/2023

Bought it 6 months ago to replace old fridge and thankfully just fit into our space. Very roomy craft ice nice Didnt come with any bins so I had to order those it dings if you leave the door open too long and cant turn that off dont care for that. The installers also didnt balance the doors so the door closes on me every time I open it. LG sent a repairmen as we bought the warranty and he said he doesnt do that.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Refrigerator

NelsonEdward 7/13/2023

Bought an LG refrigerator which me and wife love has two ice makers. It is very efficient and looks great. Cant say enough about this product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Craft Ice

Brian Rogers 7/12/2023

I bought this fridge in Dec. The craft ice make failed in May. Got it repaired in June. It took an act of Congress to get it repaired. Customer service sucked at best and because of that I will never buy LG again. Fridge is just ok nothing special
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Two ice-makers roomy quick access door

dirkv8 7/12/2023

Love the craft ice-maker shelf space and quick access door that helps economize by not always having to open the full fridge door. Easy to clean stainless steal is much better for preventing hard water build-up. Priced well on sale. Would have preferred a larger water filter so that more than one glass of water could be cooled at a time like my old LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

A great Product

Nelson Sylvester 7/8/2023

Outstanding Performance and all around great product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Love LG refrigerators

Jan03 7/8/2023

I had a 20 year old LG refrigerator that had served its time. I replaced it with another LG refrigerator because I was so happy with the first one. The new fridge is great but the old one did have more features than the new one does. I wish the shelves were adjustable and I miss the setting being on the outside of the refrigerator as opposed to being inside the door. I also like the larger sized ice cubes that my previous LG fridge made. However the craft ice feature on the new one is really cool.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Best Refrigerator

jkj01 7/8/2023

Have only had this refrigerator for one week and I love it Its perfect for my husband and I. Our preference has always been a side-by-side. The storage and the ease of use is exactly what we wanted. I do a lot of cooking and like to have everything I need to use for a 1-2 week time period and it has more than enough room for the food. Lots of shelving on the door as well. I especially like the half door feature that allows us get what we need from the side door without opening up the whole fridge. The freezer has plenty of space particularly with the ice maker on the door. The craft ice maker is a bonus for us and are happy that we have this feature as it is great when making cocktails. If you are shopping for a new refrigerator take a look at this LG refrigerator. You will not be disappointed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Craft icemaker issues

Joel747 7/6/2023

We have had our refrigerator for approximately six months we were told it made limited amounts of craft ice so wasnt too worried at first when I didnt see much happening then I started running out and finding that it wasnt making more contacted. LG they had me go through a few different procedures and nothing worked till they had me pull the refrigerator unplug it and start over. Perform another cycle on it worked a little now its down again very disappointed with this unit not what I had anticipated.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Good Fridge but controls are awful

New Hampshire Mark 6/29/2023

Got the refrig about 3 weeks ago and had an awful time with the control panel inside the refrigerator - the touch pad does not work easily and hard to see if things like the ice maker are turned on - instruction manual is not much better - some one should have included in it how to turn the ice maker on. It just says turn on ice maker to make ice and it may take up to 72 hours for first batch. Also... I am having to get lowes to come out and level the refrigerator and doors because the origional installer did not know how to do it. Only other issue is the door in door feature is great but the door is hard to get closed and the sticker on where to touch to close the door is already coming off.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Robintro 6/27/2023

Purchased fridge over a year ago. Only issue was ice maker but LG replaced it for free. No problems otherwise. Love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Doors dont close easy

LoriM01 6/26/2023

I like this fridge overall but the front door doesnt close easily and if not closed very firmly will pop open. Its annoying. The craft ice is fun but you lose a lot of space in your freezer due to that. Its easy to turn off and use the space as freezer space tho.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

THE NEWEST GUN

Shunnyday 6/20/2023

My refrigerator is not even 2 years old its about 5 months shy of. I have had to have the icemaker part replaced because the ice built up to the icemaker and pushed against the little tray and broke a piece. THEN the craft icemaker became stuck down in the tray and the tray will not move. ITS STUCK AGAIN FOR 3 NOTICEABLE DAYS RIGHT NOW ALSO now the WATER FILTER will NOT stay in place IT LITERALLY POPS OUT ONCE PUT IN PLACE AS THE BOOK SUGGESTS HOW TO REPLACE. IT HAS ALMOST PUT MY 11 Y/O NEPHEWS EYE OUT ALONG WITH MY BROTHERS IN LAW AND NEPHEWS IN LAW EYES This is insane and dangerous All my nephew was trying to do is get some water. Once you go for water on the outside the filter pops out and shoots forcefully on the other side I do mean dangerous The filter is really a thick piece a plastic bullet
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Wade Hoover 6/19/2023

I love it but the door in door catch is broken and I can not find the parts manual to replace it. The model number is not listed in lg parts.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor quality

Jeww 6/12/2023

I purchased this refrigerator in 01/2023. Everytime I close the refrigerator side the freezer side opens slightly not enough to set off the dinging noise but enough to ice over everything in the freezer. We have called LG twice troubleshooted with them and nothing helps. The door is actually not even with the refresh door. LG refuses to help or be accountable for a defective freezer door. Will get Thermador next time I get a new refrigerator if Im still alive.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Review of LRSDS2706S

Charles Ramsey 6/9/2023

Love the door in a door feature on this refrigerator. Also like the two ice makers. We are busy using both due to the advancing warm weather. My last refrigerator was white with peeling paint. This one is stainless. Love it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Love the craft ice

Michelle Wak 6/9/2023

Lots of issues with the whole door staying open also with the last draw
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

BUYER BEWARE

Santos Ohana 6/8/2023

DO NOT purchase this refrigerator for the following reasons: 1. Craft ice maker NEVER works correctly. I can get about 6 pieces before it stops making ice and just floods the ice tray with water. This happens EVERY TIME like clockwork. I am ready to send LG a repair invoice for the time it takes me to unclog it. 2. A couple weeks a chemical smell developed when opening either door. I cleaned everything inside and out replaced water filter removed air filter back to that in a minute and checked for any leaks. Smell wont go away. $300 worth of food ruined because whatever this is makes everything covered or not taste like chemicals. Called 2 days and ticket was made. I was told a supervisor would call me within 24 hours because this is a safety issue. No call yet.... 3. The air filter is a joke. I asked about replacement filters and was told there is no such thing. WHAT?? I understand its reusable BUT....the heat of the sun or the heat from a blow dryer is not enough to make smells go away. But this is the only way to clean these filters per the manual. Any filter eventually breaks down so what to do then???? 3. Latch to door in door broke and no one can direct me on how to go about getting it fixed. So it remains taped shut. This refrigerator is not even 2 years old Way too many problems for something so new and for the $$$$ amount it cost
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

Excellent Refrigerator

DHinton 6/6/2023

We purchased the LG side by side almost 1 month ago. So far everything has been great The quantity of ice it makes in a 24 hour period is phenomenal. Extremely quiet the only time I know its running is when it drops a batch of craft ice theyre the size of golf balls. Keeping in mind I HAVE NOT read the user guide yet the only feature that didnt work was the remote diagnostics feature ThinQ. Over-all we are loving the refrigerator and would definitely recommend purchasing it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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1 Stars

BROKE AFTER 1 YEAR CUSTOMER SERVICE IS NO HELP

Unhappy and Stuck With It 6/5/2023

Never again will I buy LG. After 1 year the piece that closes the small snack/drink door on the top half of the refrigerator door broke and we had to tape the door closed. The piece is PLASTIC 3 calls to LG and every contact they gave me for service does NOT service LG. NEVER BUY LG AGAIN
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great fridge but craft ice maker stopped working

Seattle Jen 6/4/2023

We bought our fridge in November and by May the craft ice maker started marking a banging sound and stopped producing ice. After several chat sessions with customer service I gave up on getting it fixed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not a good thing

Not a good company 6/4/2023

They dont want to fix the appliances. I tried for over 4 weeks to get our refrigerator fixed because of chemical taste in ice and water. And still not done even thoug we did everything we were told by the installers and the owners manual. When I would call I could never get a human. We finally gave up and are not recommending this company to anybody. Pretty bad when you have big company like this and dont care what the consumers are telling you about your products. And truth be known probably an easy fix. But they just dont care because they have your money.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Craft Ice not working

MBface 6/2/2023

Started the process beginning of May to get craft ice maker fixed. After multiple calls with a rep and way too many talks with their AI chat finally finder by May 1.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Like it but how long will it last.

FASR 6/1/2023

I like all the features craft ice ice on door quick access on the door. But ice production is slow even on plus and the craft ice maker already went bad after only one year. That means that if I want craft ice every year I will have to buy the ice maker. I actually bought it for the craft ice and now I regret it because of the reliability issue.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Ice Maker doesnt work

Carissa4975 5/29/2023

I bought this a few months ago because my first LG went out this one immediately started having trouble with both ice makers.. The craft ice only makes about half a sphere and then the other half is full of water so when it falls into the bin it breaks and then they all freeze together into a clump I have also noticed the normal ice maker is having issues sometimes it wont give ice even though the ice maker is full and makes a strange noise like a motor having issues. I have called customer service and they want me to do some sort of update myself I tried but you have to download an app and do all these things I tried but it was complicated. The fridge itself is nice enough but having all these issues and its brand new I would probably get something else next time
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

When its working its great

Nwhite 5/22/2023

I bought this 1 yr 5 months ago. Pro its like a Tardis. It holds an immense amount. Keeps everything cool or frozen. Cons Design flaw on crisper drawer its top is glass and sticks out past the shelves. We broke it in a week. LG replaced it. 3 months later the Craft Ice maker quit. LG replaced it. At 1 yr 5 month mark the compressor quit. LG replaced it. Excellent customer service something I didnt want to personally find out about.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best Frig

Rubys Kitchen 5/20/2023

We bought the LG frig for a remodeled kitchen six months ago and have been surprised how much I like the design and functionality. I like the side by side design with a split door allowing us to gray a quick beverage from the door. Highly recommend. Temps are even throughout and love the craft ice maker.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Disappointing reliability and warranty service

Phillip not satisfied 5/19/2023

I am not satisfied with the performance and reliability of this side by side refrigerator or LG as a brand. The fridge does not get very cold like my old fridge. The dispensed water from the same source as my old fridge tastes like plastic. The ice maker doesnt produce as much ice as my old fridge. The craft ice machine broke in a year and the service from LG has been unsatisfactory. It has taken over a month and still not fixed. Ive called LG numerous times and spent no less than 15 minutes on hold each time. Transferred to the wrong department twice. LG uses A and E 3rd party repair. Cannot even speak to a person at A and E. All automated and no option to speak to a human. Dealing with LG and A and E has been the most dissatisfying experience Ive had regarding an appliance.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great fridge

boozy12 5/16/2023

Bought this to replace a French door LG fridge that stopped working due to a bad compressor. That being said it was 12 years old. Couldnt find another French door that fit in my budget so I went with this side by side. Plenty of room. Not a fan of the lack of a deli drawer. The craft ice is fun. All in all happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Do not think Ill purchase another one

Johnie homeowner 5/15/2023

The first want to arrived damage the second one craft ice worked very little and now not at all havent had this one 8 months. LGs customer support based sucks. Had to call Home Depot to get anything done still waiting.
Originally posted on lg.com

No, I do not recommend this product

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