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3.1 | 30 Reviews

29 Cu. Ft. 36-Inch 4-Door French Door Refrigerator with Exterior Ice and Water Dispenser in PrintShield® Stainless Steel

KitchenAid KRMF436SPS

Features

  • Adjustable Glass Shelving allows for personalized storage spaces
  • Automatic Ice Maker for fresh ice when you need it
  • Crisper Bins with FRESHSEAL Technology help keep items fresh
  • Custom Freezer Temperature Control

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.9375"
  • Height: 70.0625"
  • Depth: 37.4375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 29 (cu. ft.)
  • Icemaker: No
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
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Designed To Be Personalized

with a curated palette of exterior finishes and mixed metal hardware. Pick from lush Juniper, warm Black Ore and classic Stainless Steel finishes, all with matching handles. Personalize your hardware with optional handle accessory kits in Brass, Bronze, Black Ore and Stainless Steel.

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FreshChill™ Full-Width Refrigerated Drawer

delivers organization with storage dividers and allows you to set temperatures manually. Adjust your drawer to be wine storage, deli storage, drink storage or meat storage at the touch of a button.

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Large Capacity Ice Storage

holds up to 4 lbs of ice and creates an extra half shelf of storage space. The ice bucket is also removable to make filling coolers easy for any adventure.

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Max Capacity Meets Premium Personalization

with a build made to fit your groceries and customizable storage spaces to make them easy to access.

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Signature Platinum Interior

wows from the inside out with premium craftsmanship and design. Wood-look trim, metallic touchpoints and ultra-bright LED lighting pop against the stunning silver-colored finish.

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Spacious Capacity at 29 cu. ft.

from this 4-door French Door Refrigerator makes room for every farmer's market haul and brings convenience with customizable storage spaces for your unique ingredients.

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Wood-Look Sliding Storage Tray

keeps serving platters and ingredients easily accessible. The tray pulls out for easy cleaning.

Adjustable Glass Shelving allows for personalized storage spaces so your most-used ingredients are always easy to find.

Automatic Ice Maker ensures that you have a continuous supply of fresh, filtered ice for entertaining or everyday beverages and creations.

Crisper Bins with FreshSeal™ Technology feature a gasket seal to help maintain optimal humidity levels to keep your ingredients fresh.

Custom Freezer Temperature Control keeps frozen food at just the right temperature with multiple temperature settings, from frozen veggies and meat to keeping ice cream scoopable.

Designed To Be Personalized with a curated palette of exterior finishes and mixed metal hardware. Pick from lush Juniper, warm Black Ore and classic Stainless Steel finishes, all with matching handles. Personalize your hardware with optional handle accessory kits in Brass, Bronze, Black Ore and Stainless Steel.

Easy-Access Freezer Bin keeps small ingredients visible and within easy reach, ideal for ice cream, frozen fruits and dough portions. It's designed to keep your frozen ingredients organized, preventing the need to rummage through everything to find small items.

Exterior Ice & Water Dispenser fits glasses and measuring cups and dispenses filtered water and ice without having to open the refrigerator door.

FreshChill™ Full-Width Refrigerated Drawer delivers organization with storage dividers and allows you to set temperatures manually. Adjust your drawer to be wine storage, deli storage, drink storage or meat storage at the touch of a button.

Gallon Door Bins maximize storage with thoughtfully designed and adjustable bins, accommodating gallon jugs, large containers and bulky items with ease.

Heavy-Duty Door and Hinges have been rigorously tested to withstand years of use. Opened and closed 300,000 times, these hinges are in it for the long haul.

Large Capacity Ice Production delivers over 3.5 lbs of filtered ice created per day. This convenient feature keeps up so you're well-prepared to meet the demands of your guests when hosting.

Large Capacity Ice Storage holds up to 4 lbs of ice and creates an extra half shelf of storage space. The ice bucket is also removable to make filling coolers easy for any adventure.

Max Capacity Meets Premium Personalization with a build made to fit your groceries and customizable storage spaces to make them easy to access.

Max Cool drops refrigerator temperature to coldest level within one hour to help chill groceries, beverages and ingredients for serving. After 2 hours, temperature will automatically be restored to previous setting.

Max Freeze drops the left freezer compartment temperature to coldest level, so frozen goods can reach optimal temperatures. After 24 hours, the temperature will automatically be restored to the previous setting.

Pizza Storage conveniently stores and organizes frozen pizzas in an easy-to-find, upright position.

Preserva® Food Care System helps keep ingredients fresh and flavorful. This single evaporator system uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them to maintain optimal temperatures throughout.

PrintShield® Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up.

Produce Preserver helps delay over-ripening to extend freshness of fruits and vegetables. This replaceable filter for crisper drawers absorbs the ethylene gas produced as part of the natural ripening process for up to 6 months.

Sabbath Mode (Star-K Certified) to meet kosher requirements for use on the Jewish Sabbath and other religious holidays. Turning on Sabbath Mode disables the refrigerator's automatic lights and alarm tones.

Signature Platinum Interior wows from the inside out with premium craftsmanship and design. Wood-look trim, metallic touchpoints and ultra-bright LED lighting pop against the stunning silver-colored finish.

Spacious Capacity at 29 cu. ft. from this 4-door French Door Refrigerator makes room for every farmer's market haul and brings convenience with customizable storage spaces for your unique ingredients.

Standard Depth Design delivers generous internal capacity to take on every grocery trip.

Touch Panel Controls on door exterior put refrigerator functions at your fingertips for quick and easy adjustments to temperature, ice maker, and water filter. Smooth, seamless design is easy to clean.

Ultra-Bright LED Lighting turns on when the refrigerator or freezer door is open, making it easy to find items inside.

Vacation Mode saves 5% of your refrigerator s energy use while you are away. Always remove your perishable foods before choosing this setting.

Wood-Look Sliding Storage Tray keeps serving platters and ingredients easily accessible. The tray pulls out for easy cleaning.

everydrop® Water Filter is easy to install, replace, and use. This filter reduces 75 potentially harmful contaminants* like microplastics and lead while giving you clean, fresh-tasting water for recipes and drinks.

*Filters certified by NSF International under NSF/ANSI Standards 42, 53 and 401 to reduce specific contaminants. See Whirlpool.com for details.

Features

  • Adjustable Glass Shelving allows for personalized storage spaces
  • Automatic Ice Maker for fresh ice when you need it
  • Crisper Bins with FRESHSEAL Technology help keep items fresh
  • Custom Freezer Temperature Control
  • Designed to be personalized with a a curated palette of finishes and handles
  • Easy-Access Freezer Bin keeps small ingredients in sight
  • Exterior Ice & Water Dispenser supplies filtered ice and water
  • FRESHCHILL Full-Width Drawer with custom settings
  • Gallon Door Bins adjust for custom storage
  • Heavy-Duty Door and Hinges tested to withstand years of use
  • Large Capacity Ice Production with 3.5 lbs of filtered ice, daily
  • Large Capacity Ice Storage that stores up to 4 lbs of filtered ice
  • Max Capacity Meets Premium Personalization
  • Max Cool drops temperature to coldest level for optimal cooling
  • Max Freeze drops the left freezer compartment to coldest level
  • Pizza Storage conveniently organizes frozen pizzas
  • PRESERVA Food Care System helps keep food fresh and flavorful
  • PRINTSHIELD Finish resists smudges and fingerprints
  • Produce Preserver helps extend freshness of fruits and vegetables
  • Star-K Certified Sabbath Mode for use on religious holidays
  • Signature Platinum Interior wows with wood-look trim and accents
  • Spacious Capacity at 29 cu. ft.
  • Standard Depth Design for generous capacity
  • Touch Panel Controls for easy access on the door exterior
  • Ultra-Bright LED Lighting makes it easy to find items inside
  • Vacation Mode option helps saves energy
  • Wood-Look Sliding Storage Tray keeps items easily accessible
Certifications
Cec Listed Yes
Cee Tier Rating Tier I
Prop65 CA
Star K Certified Yes
Ul Yes
Controls
Control Location Side Door
Control Lockout Yes
Control Options Vacation Mode
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Sabbath Mode Yes
Details
Door Style Configuration French Door
Fingerprint Resistant Yes
Garage Ready No
Ice Capacity Storage 3.5
Installation Configuration Freestanding
Levelers 2
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Wheels Yes
Dimensions
Width With Doors Closed 35.938
Product Height 70.0625
Height To Top of Door Hinge 70.063
Carton Height 74
Gross Weight 395
Width To Remove Crisper 63.75
Height To Top of Cabinet 69
Carton Width 39
Total Refrigerator Capacity Volume 28.74
Product Depth 37.4375
Depth With Door Open 90 Degree 49
Depth Excluding Doors 29.875
Cabinet Width 35.938
Cutout Height 70.188
Depth Closed Excluding Handles 34.75
Depth Closed Including Handles 37.438
Dispenser Type Exterior Ice and Water
Carton Depth 37
Cutout Width 36.188
Freezer Capacity Volume 9.01
Refrigerator Capacity Volume 19.73
Net Weight 364
Product Width 35.9375
Exterior Details
Cabinet Color Grey
Cabinet Finish Textured
Counter Depth No
Door Color Stainless Steel with PrintShield Finish
Door Finish PrintShield Finish
Door Style Contour
Handle Color Stainless Steel
Handle Material Stainless Steel
Handle Type Reach Through Handle
Hidden Hinge Yes
Filter Details
Air Filter Indicator/reset No
Fresh Flow Air Filter Included No
Produce Preserver Yes
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDRARXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Bins Pizza Pocket
Freezer Door Type Pull-Out
Freezer Drawer/basket 2 Full Width Plastic; 2 Small Storage Bin Dividers
Freezer Lighting LED
General
Cabinet Width (fract) 35 15/16"
Cabinet Width (metric) 91.28
Cutout Height (fract) 70 3/16"
Cutout Height (metric) 178.28
Cutout Width (fract) 36 3/16"
Cutout Width (metric) 91.92
Depth Closed Excluding Handles (fract) 34 3/4"
Depth Closed Excluding Handles (metric) 88.27
Depth Closed Including Handles (fract) 37 7/16"
Depth Closed Including Handles (metric) 95.09
Depth Excluding Doors (fract) 29 7/8"
Depth Excluding Doors (metric) 75.88
Depth With Door Open 90 Degree (fract) 49
Depth With Door Open 90 Degree (metric) 124.46
Energy Star® Qualified ENERGY STAR® Qualified
Height To Top of Cabinet (fract) 69
Height To Top of Cabinet (metric) 175.26
Height To Top of Door Hinge (fract) 70 1/16"
Height To Top of Door Hinge (metric) 177.96
Ice Capacity Storage (metric) 1.59
Width To Remove Crisper (fract) 63 3/4"
Width To Remove Crisper (metric) 161.93
Width With Doors Closed (fract) 35 15/16"
Width With Doors Closed (metric) 91.28
Icemaker Details
Icemaker In-Door-Ice System
Icemaker Location Refrigerator Door
Types of Ice Cubed
Refrigerator Details
Conventional Shelves 1 Adjustable Full-Width Glass; 1 Slide-Out - Wood Finish; 2 Adjustable Half Width
Humidity-controlled Crispers None
Liner Finish Platinum
Non Climate Control Drawers 2 Half Width
Number of Doors 4
Number of Interior Shelves 4
Pantry Drawer Yes
Refrigerator Door Bins 1 Adjustable Gallon; 1 Fixed Full-Width; 2 Fixed Gallon; Extra Cold Bin Full Width
Refrigerator Lighting LED
Temperature-controlled Drawers 1 Full Width
Smart Compatibility
Connectivity No
Smart Appliance No
Works With No

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.9375"
  • Height: 70.0625"
  • Depth: 37.4375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 29 (cu. ft.)
  • Icemaker: No
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

KitchenAid Buy More Save More Delivery and Installation Allowance

Offer Expires: 9/23/2026 to 10/31/2026 Must be postmarked by: 1/31/2027

Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 1/31/2027.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.1 out of 5

56% of reviewers recommend this product.

1 Stars

Three of these units and I'm picking a new one.

Tonya88 9/29/2026

I've had three of these units. First one, the "door ajar" alarm sounded constantly even though the door was not ajar. Replacement unit came and left door will not stay open and ice maker leaks. Had a repair man out three times, sent by kitchen aid. He replaced water lines, vlaves, door hinges, freezer blowers, this, that, and the other thing and still, we have no ice and the bandaid they put in the door hinge was not useful in keeping the door open. They sent out the third unit today. I had them open the package before bringing the unit inside and still, the left door will not stay open. This is aparently a known issue with this fridge, so I sent it back with the delivery driver. I am picking a side-by-side model for replacement since the other french door unit reviews document issues with the left door closing as well during use. Fingers crossed on the side-by-side. Downside about picking a replacement - if the replacement is of lesser cost than the unit you bought, you do NOT get a refund of the difference.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Great Refrigerator

Jake Houston 9/22/2026

We are extremely happy with this refrigerator. The 29 cu. ft. capacity provides plenty of space, and the 4-door design makes it easy to keep everything organized. The exterior ice and water dispenser is by far the best I have ever seen or used on a refrigerator. It is convenient, reliable, and works flawlessly. Most importantly, the refrigerator keeps food at the perfect temperature, keeping everything fresh longer. Overall, it is a well-designed appliance that combines functionality, style, and performance.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

The worst ever

Big Mistake 9/19/2026

This is without a doubt the worst Kitchenaid refrigerator I have ever purchased. We have had nothing but Kitchenaid appliances for the last 25+ years & this is the worse. The left door won't stay open which can cause you to spill items when putting them in, there is very little shelf arrangement possibilities as the shelves are fixed on 3 permanent hangers, Tall bottles have only 1 option in the main compartment & 1 on the door. This unit is sold as a 29 cubic foot but they don't tell you there is little to no arrangement possibilities. The temperature settings are not user friendly. I could go on but it just make me more frustrated with the money I spent. Whirlpool has sure blown this one!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great new fridge

Stellamurf 9/17/2026

This is a great product. Only one minor topic to offer feedback on. The fridge pull out draw has two dividers but no way to lock them in place. They slide around so easily that they can't be used a compartment barriers. Meats and veggies retain their freshness, temp for fridge and freezer are easy to adjust. Ice maker is efficient and keeps up with demand.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love it, love it, and love it alot!

Foodie54 9/17/2026

We love how much room is in the freezer and the ability to reach all the food with ease. The cheese/drink drawer has so much space. We keep pop, vodka, cheese and lunchmeat and more cheese. The shelves in the upper section are nice and deep. Room for large trays for parties.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Low lighting and adjustability issues

Home Chef! 9/17/2026

Very low level of lighting throughout the refrigerator and freezer areas. Shelving in the refrigerator has very limited height adjustability.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Great capacity and functionality.

Geo_312 9/7/2026

This is my 2nd KItchenAid Refrigerator. I love the overall capacity of this Fridge. The last model I had was a 5 Door which offered great convenience, but I thought sacrificed some of the space. The larger double-door fridge has great accessibility, and the temperature control on the side of the door in a pleasant feature. I have more than enough specialized areas to organize everything. As with my previous KitchenAid, the preservation and crispness of the vegetables and fruits really is noticeable.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet and efficient

bone72 9/3/2026

This is the quietest refrigerator we have ever owned. Love the middle drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Bad customer service

Ayap 8/28/2026

I will never buy another KitchenAid appliance again. I purchased my KitchenAid refrigerator only about two years ago, and I™€™m extremely disappointed with the quality and customer service. The problems started with the ice maker. It would stop making ice, and I would have to turn the refrigerator off and back on just to get it working again. Now, only two years after purchasing it, the refrigerator has stopped working. I contacted KitchenAid expecting them to stand behind their product. Instead, they referred me to a third-party repair company. The repair company scheduled an appointment, then called me back and said they had given me the wrong date. Now I™€™m being told I have to wait approximately TWO WEEKS for service. A refrigerator is an essential appliance. Customers should not have to wait two weeks without a working refrigerator, especially when an expensive appliance is only two years old. I bought KitchenAid because I believed I was paying for quality and reliability. Unfortunately, my experience has been the opposite: problems with the ice maker, a refrigerator that failed after only two years, and frustrating service when I needed help. I expected much better from KitchenAid. Based on my experience, I cannot recommend their refrigerators, and I will not purchase another KitchenAid appliance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

BIG DISAPPOINTMENT

ocgirl44 8/12/2026

This refrigerator was a BIG disappointment! When, I researched it I was anticipating a great product. I can't comment on any of your suggested topics because it only worked for a short time. It stopped making ice, then the freezer stopped cooling and then the fridge section. It was 'a system failure' by two whirlpool system providers and parts on back order with no delivery date. Product was horrible.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Looks good

Zub1 8/12/2026

Needs brighter lights/ more lights. Needs a side door able to hold tall bottles. Slide needs to operate better when it has products on it. Once weight is on it the slide doesn™€™t really work. Slide separators need to have a locking device to hold it in position. I do like the middle drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features

Littlesweetthing 8/5/2026

Outstanding configuration and volume. Good looking also.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

12EAH! 7/24/2026

Overall, I am pleased with my refrigerator. Accessibility is very good, capacity meets my current needs. Temperature is perfect and easily adjusted. My only concern is my ice maker which had to be replaced after six months of the purchase. At times the ice maker freezes up, then will spit ice and water all over my floor. This tends to happen if I have not used the ice maker for several days. I am often gone from the area for several days or weeks at a time due to my schedule. If I continue to have difficulty, I'll contact repair services before the warranty is expired.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Still Waiting

Josh F 7/24/2026

Would love to rate this differently if I ever received my refrigerator. I ordered this from Whirlpool inside pass (owned by Whirlpool/Kitchenaid) 7 weeks ago, where it has shown in-stock multiple times. They have cancelled my delivery either the night before or the day of 4 times now and its the same every time. I schedule, the night before I call to confirm since they do not communicate, they confirm delivery and say everything is good on their end, then get a text/email the next day saying unable to perform delivery as scheduled as well as a call from the local delivery company stating that they never received it so cannot deliver. I then call Whirlpool inside pass and all they can do is reschedule with zero commitment or assurance it will actually happen and just give a scripted apology. I ask for someone who can actually help and they will not redirect. Worst customer service I have seen. I would cancel the order if it wasn't for I already have the rest of the appliance to go with it. Will definitely look at different brands next time around. I guess I just wait and see how many times they cancel on me before I actually receive it which is very frustrating since we have now moved all of our stuff out to or garage fridge and back multiple times now.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Beautiful with great features

Chance1302 7/24/2026

This refrigerator has so many great features I love it middle drawer and the ex sliding drawer inside the freezer compartment. The sliding glass in the refrigerator is g for large containers. It is such a nice and beautiful addition to my home
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Dark interior, poor storage utilization

LAM311 7/23/2026

Wish the interior color was white, grey makes inside fridge look a little darker. I understand that™€™s the aesthetics for this model tier but still™€¦ Other thing was didn™€™t notice can™€™t really adjust door shelving or glass shelves when we purchased it in showroom. That was disappointing. Overall though this seems to be a very well made product
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Poorly designed alarm for refrigerator door

Martha Mac 7/11/2026

It took 3 repair visits to discover the door switch had been accidentally damaged by the delivery people. The very quiet door alarm stops beeping completely after 10 minutes. The manual is garbage, absolutely no help. No one could figure out why the refrigerator was warm and the ice machine non-functional until the third repair man astutely deduced the refrigerator thought the door was open. There should be a better alarm. We shouldn™€™t need refrigerator psychics to discover why the thing is not working!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Defective right out of the box

Disgruntled and then some 6/29/2026

Brand new refrigerator does not hold temperature. Main compartment runs at 55-60 degrees. Had this very same issue "repaired" once already, but less than two weeks later here we go again. Meanwhile I cannot connect with an actual human being at the company due to their phone menu that simply doesn't work and dead-ends with no option to speak with a representative. Same deal with their chatbot -- dead end, no solutions offered. In response to another review on a different site they told me to call the same dead-end phone number and use the same dead-end chatbot. My frustration level is beyond description -- lost time, lost work, lost food, and ultimately lost patience. I remember a day when the KitchenAid name meant quality and reliability. That's why I bought this product. Sadly, those days are over -- Whirlpool runs the show now and evidently outsources their components to China, judging from the "quality" we have experienced. Meanwhile, from my very first call to register my manufacturer's warranty I was met with a hard sell to buy an extended maintenance plan. Just another admission that their product is trash. Consider yourself warned.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Food rots in warm refrigerator compartment

Martha Mac 6/27/2026

Refrigerator compartment will not cool below 50 degrees regardless of setting. Repair person tested temperature INSIDE THE ICE MAKER and said it was 41 degrees! Never tested the main compartment temperature. Maybe whirlpool is afraid to admit the food poisoning risk of this model. Repair person acknowledged the settings did not work and ice maker would not dispense, and did order a new computer part. Waiting on that. At least the freezer works.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

RUN AWAY! Horrible product from a horrible company

davejohnson999 6/8/2026

Brand new very expensive refrigerator failed within 3 months after installation. We returned from vacation yesterday to find the main compartment reading 60 degrees, with all contents spoiled, including a 12 year old sourdough starter. When I tried to call the customer service number I encountered a broken phone menu with no option to speak to a live person. When I tried the "live chat" on their website, I got the same result. I specifically confirmed my desire to speak to an agent, and the chatbot simply terminated the discussion. I bought this product based on the KitchenAid reputation, which has been utterly ruined by Whirlpool. Whatever you do, DO NOT BUY THIS REFRIGERATOR, and avoid anything made by KitchenAid or Whirlpool -- only disappointment and frustration await you, to say nothing of wasted money.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Same defrost drain failure in two brand-new units

JRM71 6/1/2026

We bought the KitchenAid KRMF436SPS expecting years of reliable service at this price point, and instead we have now watched the exact same failure happen twice, in two separate brand-new units. In both cases the refrigerator ran fine for the first month and a half. Then, somewhere between six and eight weeks in, the defrost/condensation drain froze over. Once that drain ices up, the water from the normal defrost cycle has nowhere to go, so it backs up and freezes into a sheet at the bottom of the freezer drawer. From there it overflows and runs out onto the kitchen floor. We were wiping up water and chipping out ice on a unit that was barely two months old. What makes this hard to accept is that it was not a fluke. We had the first unit replaced, the second one was also brand new, and it developed the identical problem on the identical timeline. Two units, same symptom, same six-to-eight-week window. That points to a design issue with how the drain is routed and kept clear, not to a one-off defective part or anything we did wrong. The fridge was leveled and installed correctly, and we did nothing unusual with it. To be fair, when it is working the refrigerator itself is nice. Good capacity, the FreshChill drawer is genuinely useful, the layout and finish are excellent, and it is quiet. But none of that matters if you cannot trust it to not flood your floor. A refrigerator has one job above all others, and a brand-new unit dumping water onto the floor twice in a row is a serious reliability problem. I would think hard before buying this model. If you already own one, keep an eye on the freezer floor for any ice sheet forming, because that is the early warning sign before it starts leaking. When we called Kitchen Aid service, they told us they would call back within a week and tell us when our service appointment would be. Unacceptable! Thank God Costco agreed to take them both back and agreed to refund our money
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Terrible product

lbcdoglot 6/1/2026

Two replacements units, 4 service calls, removed food 5-times, missed work to find out the first unit had missing door hinges and doors were offline. The second units water resevior had been damaged and line sliced behind the back wall of the unit . Water was spraying behind the wall and collecting in every compartment in the fridge unbeknownst to us. It also collected in the floor. The reservoir appeared to have had an attempt to have it fixed during production as it had glue shoved in the hole. The line was clearly sliced. So still not fixed. Incredibly frustrated. We had to purchase a standalone ice maker to accommodate our need for ice.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Great Refrigerator

MLT1948 5/20/2026

After a stumble on the original purchase-the ice maker didn™€™t work out of the box-this refrigerator has been excellent. Kitchenaid wasted no time in sending us a new one and installed it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Huge

MLT48 5/11/2026

We were talked into this by the salesman, sight unseen, glad we did.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great size

Deb1325 2/20/2026

I bought this new one due to power surges that took out my last kitchen aid refrigerator. This one is taller so bigger in side. I love the size. This ice cubes are cube shaped and much better for water bottles. It is colder so we are still adjusting that. Would recommend this model. Also recommend that everyone get a surge protector for all appliances.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Beautiful Fridge with great options

Courtney585 2/19/2026

We™€™ve had this refrigerator for about a month and absolutely love the interior design. The lighting and wood trim give it a sophisticated, high-end look, and there™€™s plenty of refrigerator space, especially in the door compartments, which we really appreciate. That said, we do have three main complaints. First, the refrigerator shelves aren™€™t very flexible when it comes to adjusting height or layout. Second, the freezer would benefit greatly from a small compartment on the inside of the upper door for holding smaller items like ice packs. Third, and most frustrating, is the lack of door adjustment. Our right refrigerator door and handle sit about half an inch higher than the left, which is extremely noticeable. Our installer told us this is a design flaw with the newer models and that the doors aren™€™t adjustable. The only solution offered was to shim the right side of the fridge, which made it feel unstable and actually look worse. We™€™ve always been drawn to KitchenAid products and own their dishwasher, stove, and several small appliances, all of which we love. However, this particular design flaw is very disappointing, especially at this price point.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

The doors won't line up

JanetBme 2/18/2026

The doors do not have an individual adjustment to make them even- if they are crooked, you adjust the feet (leveling feet). That that make the actual fridge not level to get my doors to line up. The installers said that and so do the instructions. This is just silly. It's not a bargain basement refrigerator- it should have door adjusters. To get my doors relatively even with each other, the fridge is not level and the left door swings closed on you.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

3 Stars

New refrigerator

Fish26 2/17/2026

Purchased in January to replace a 8 year old Whirlpool refrigerator. This refrigerator makes sounds like whistle and groans. We think it makes these sounds when making ice. This model does not have adjustable shelves. Would rethink that on next purchase. Large freezer space.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Love the drawer!

LindaLLL 2/16/2026

We loved our old KitchenAid (which, after 25 years, still works like a champ!) but wanted a new model with the drawers! Love them! I wish the shelves were interchangeable from side to side, but I love the folding glass shelf also!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Irregular temperature control

Dayna51 1/18/2026

Freezer temp ranges from +5 to -10 when set on zero. Sent tech repair person to check it and he said there is nothing wrong because it averages +1 over the various areas of the freezer. Told me to not put the ice cream carton in the right side if it is too hard to scoop because that is where the cold air comes into the freezer
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review